TG.Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use TG.Casino. Please read them carefully before creating an account, depositing funds or using any gambling service. By using the website, you confirm that you understand and agree to these terms, together with any additional rules displayed for particular games, promotions or services.

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1. General terms and eligibility

These Terms & Conditions form a legal agreement between you and the operator of TG.Casino. They apply to the website, related pages, software, games, account functions and other services made available through the platform. References to TG.Casino, the website, we, us or our mean the relevant website operator. References to you or your mean the person accessing or using the service.

In this article

You must be at least 18 years old to use gambling services. You must also be legally permitted to access and use online gambling services in the place where you are located. You are responsible for checking the laws that apply to you before registering or playing. We may restrict access from certain locations or refuse service where access is prohibited, restricted or otherwise unsuitable.

You must provide accurate, complete and current information when registering or using the website. You must not use another person’s identity, payment method or account, and you must not allow another person to use your account. If information changes, you should update it promptly. We may rely on the information supplied by you when assessing eligibility, processing transactions and carrying out verification checks.

If you do not agree with these terms, you must not access the website or use its services. These terms should be read with any game rules, promotional conditions, responsible gambling information, privacy information and other notices displayed on the website. If a specific rule conflicts with these terms, the specific rule will generally apply to the relevant game or promotion, unless applicable law requires otherwise.

2. Accounts, verification and security

Account registration

You may need to create an account before accessing certain services. You may only create and use an account for yourself and for lawful purposes. We may decline an application, limit the number of accounts associated with a person or prevent access where we cannot verify the information supplied, where an account appears to be duplicated, or where use would conflict with legal or operational requirements.

You are responsible for keeping your login details confidential and for all activity carried out through your account, except where loss or unauthorised use results from our failure to meet an obligation that cannot lawfully be excluded. You should use a strong password, avoid sharing access details and notify us through the available website channels if you believe your account has been accessed without permission.

Identity and compliance checks

Before or after an account is opened, we may request information or documents to confirm your identity, age, address, payment ownership or source of funds. These checks may be required to meet legal, security, anti-fraud or responsible gambling obligations. You must provide information that is genuine, readable and suitable for the purpose requested. Failure to complete a reasonable check may result in restricted access, delayed processing or account closure.

We may monitor account activity for signs of fraud, misuse, collusion, money laundering, prohibited activity or other conduct that may harm users or the platform. We may retain records and share information where required or permitted by law. Any personal information is handled in accordance with the applicable Privacy Policy and privacy obligations.

3. Games, deposits, withdrawals and promotions

Games must be used for entertainment and lawful recreational purposes. You should review the rules, instructions, stake information and results shown for a game before participating. Game outcomes are determined by the relevant game system and, where applicable, randomised processes. You accept the result recorded by the platform, subject to any correction required for an obvious technical error, malfunction or other issue.

You should only deposit money that you can afford to lose. Available payment options, processing requirements and transaction rules may vary. Deposits must be made using a payment method that you are authorised to use. We may reject, reverse or hold a transaction if it appears to be unauthorised, irregular, fraudulent or inconsistent with legal or security requirements.

A withdrawal request may be subject to account verification, payment checks, wagering activity review, legal requirements and the rules of the relevant payment provider. Funds may be returned only to an approved method or through another lawful method selected by the operator. We do not promise a particular processing period because timing can depend on verification, banks, payment providers, weekends, public holidays and circumstances outside our control.

Promotions, bonuses, rewards and promotional competitions may have separate terms. Those terms will explain eligibility, qualifying activity, expiry arrangements, withdrawal conditions and any other applicable requirements. You should read them before accepting an offer. We may correct an obvious error, withdraw an offer that was issued in error or exclude activity that does not meet the relevant conditions. Unless a promotion states otherwise, only one person may use an offer.

You must not use the website to commit fraud, manipulate a game, exploit a technical fault, conceal the source of funds, circumvent account restrictions or assist another person to do so. You must not use automated tools, bots, scripts or other systems intended to interfere with the normal operation of the website. Where prohibited conduct is identified, we may suspend activity, cancel affected transactions, remove related promotional benefits and take any other action permitted by law.

4. Responsible gambling, privacy and acceptable use

Gambling involves financial risk and is not a way to make money or recover losses. Set a budget before you play, keep track of time and spending, and never gamble with money needed for living expenses. Do not gamble when affected by alcohol, medication, stress or other circumstances that may affect your judgement. If gambling stops being enjoyable or starts causing concern, take a break and seek independent support.

Responsible gambling tools may be available through the website. Depending on the service, these may include account breaks, deposit controls, activity information, self-exclusion options or other restrictions. Requests to restrict access should be made using the relevant account or website process. You must not create a new account or ask another person to gamble on your behalf while a restriction applies.

We collect and use information to provide services, operate accounts, process transactions, protect the platform, meet legal obligations and communicate with you. Our handling of personal information is described in the Privacy Policy. By using the website, you acknowledge that information may be processed for these purposes in accordance with that policy and applicable privacy law.

You must use the website lawfully and respectfully. You must not upload harmful code, attempt to gain unauthorised access, interfere with another user, copy or republish website content without permission, use content for misleading purposes, or conduct activity that could damage the platform or its security. Content, branding, software, designs and materials made available through TG.Casino belong to the relevant rights holder and may only be used as permitted by law or with permission.

5. Suspension, liability, changes and disputes

We may suspend, limit or close an account where we reasonably consider it necessary for security, verification, responsible gambling, legal compliance, suspected fraud, breach of these terms, technical reasons or protection of users and the platform. We may also suspend a service for maintenance, upgrades, third-party interruptions or circumstances outside our reasonable control. Where appropriate, we will explain the general reason for a restriction, although we may be unable to disclose information connected with security, fraud prevention or legal obligations.

If an account is closed, any remaining balance will be considered in accordance with applicable law, verification requirements and the circumstances leading to closure. We may withhold or review funds connected with suspected unlawful conduct, unauthorised transactions or a material breach of these terms. Nothing in this section is intended to remove rights that cannot lawfully be excluded or limit any required review or complaint process.

The website is provided using reasonable care, but uninterrupted availability cannot be guaranteed. We are not responsible for loss caused by internet outages, device failure, third-party payment services, telecommunications problems, events outside reasonable control or your failure to follow security instructions. To the extent permitted by law, liability is limited to the direct loss caused by a proven breach of an applicable obligation. Nothing in these terms excludes consumer guarantees, rights or remedies that cannot legally be excluded.

We may update these terms when services, technology, legal requirements or operating practices change. The current version will be made available on the website, and the updated date may be displayed where appropriate. You should review the terms regularly. Continuing to use the website after an update takes effect may indicate acceptance of the revised terms, but any consent required by law will be obtained in the required manner.

If you have a question or complaint, first review the relevant game rules, account information and website guidance, then use the contact method made available through TG.Casino. Provide enough information for the matter to be reviewed, while avoiding unnecessary sensitive information. Any dispute will be handled under the laws and mandatory consumer protections applicable to the service and your location. If any part of these terms is found to be invalid or unenforceable, the remaining terms will continue to apply.