Responsible Gaming

Gambling should be an enjoyable form of entertainment, not a way to make money or solve financial problems. TG.Casino supports players in making informed choices, setting personal limits and taking breaks when needed. Please consider how gambling fits within your budget and only play when you can afford to lose what you spend.

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Keep gambling within your limits

Before you play, decide how much time and money you are comfortable spending. Treat this amount as an entertainment cost rather than an investment. Once your planned budget has been used, stop playing. Do not add more money simply because you have lost, and do not rely on a future win to recover earlier losses.

In this article

A personal plan can make it easier to stay in control. Consider setting a spending limit for each day, week or month, as well as a time limit for each session. If limit-setting tools are available through your account, use them before you start playing. Choose limits that reflect your real circumstances, including your income, regular expenses, savings goals and other financial commitments.

Gamble only with money set aside for entertainment after essential expenses have been paid.
Set a budget and keep a record of deposits, bets and withdrawals so you understand your overall activity.
Decide in advance how long you will play and use reminders to help you finish on time.
Take regular breaks, particularly during longer sessions or after an emotional result.
Never borrow money, use credit intended for essentials or sell belongings to continue gambling.
Do not chase losses by increasing your stakes or playing for longer than planned.
Avoid gambling when you are upset, tired, under the influence of alcohol or affected by medication.
Keep your gambling account secure and do not allow another person to use it.

Gambling outcomes are determined by chance and cannot be predicted or controlled. Previous results do not make a future win more likely, and a game that has not produced a particular result is not necessarily due to do so. There is no guaranteed strategy for winning. Understanding this can help you approach gambling realistically and avoid making decisions based on assumptions about luck or patterns.

Gambling is not a source of income

Winnings are never guaranteed, and gambling should not be used to pay bills, cover debts or improve your financial position. If you are gambling to make money, recover losses or manage financial pressure, stop and consider speaking with an independent financial or gambling support service. A win may provide a short-term result, but it cannot remove the risks associated with continued play.

Recognise when gambling may be causing concern

Problem gambling can develop gradually. Some people notice changes in their behaviour before they recognise that gambling is becoming difficult to control. Checking in with yourself regularly can help you identify concerns early. Consider whether gambling is affecting your money, relationships, work, studies, health, sleep or mood.

Spending more time or money gambling than you intended.
Thinking about gambling frequently or feeling restless when you try to stop.
Returning to gamble soon after a loss in an attempt to win it back.
Increasing your bets because previous amounts no longer feel exciting.
Hiding your gambling activity, deposits, losses or time spent playing from people close to you.
Borrowing money, missing payments or using money needed for household expenses.
Feeling anxious, irritable, guilty or low because of gambling.
Arguing with family, friends or colleagues about your gambling.
Missing work, study, appointments or other responsibilities.
Trying to reduce or stop gambling but finding that you cannot do so.
Gambling to escape stress, loneliness, sadness or other difficult feelings.
Continuing to gamble even when it is clearly causing harm.

One warning sign does not define your situation, but several signs should be taken seriously. You do not need to wait for a crisis before taking action. A useful first step may be to stop gambling, review your account activity and talk honestly with someone you trust. Support is available for people who are concerned about their own gambling and for family members or friends affected by someone else's gambling.

Ask yourself a few simple questions

Can I stop playing when I reach my planned time or spending limit?
Have I ever gambled with money needed for rent, bills, food or other essentials?
Have I tried to hide how much time or money I spend gambling?
Do I feel pressure to win back money I have lost?
Would someone close to me be concerned if they knew about my gambling?
Would taking a break make my life easier or reduce stress?

If your answers raise concerns, take a break and seek independent support. Speaking with a qualified counsellor or support service can help you understand your options without judgement.

Tools and steps to help you stay in control

Responsible gambling tools are designed to help you manage your activity. Depending on the services available through TG.Casino, these may include deposit limits, loss or spending limits, session reminders, time-outs and account self-exclusion. Read the information provided with each tool carefully before confirming a setting, including how it operates and when changes take effect.

Deposit and spending limits

A deposit limit can restrict the amount you add to your account over a selected period. A spending or loss limit may help you control the amount you can use for gambling. Choose a limit before playing and set it at an amount you can comfortably afford. Do not select a limit based on the hope of winning or on the amount you want to recover.

Time-outs and breaks

A time-out can provide a short break from gambling. Use one if you feel distracted, frustrated or unable to follow your plan. During a break, remove gambling applications or bookmarks if that helps, avoid gambling content and spend time on another activity. A break is also a good opportunity to review your spending and talk with someone you trust.

Self-exclusion

If you believe you should stop gambling, self-exclusion may be appropriate. Self-exclusion is a request to restrict or close your access for a chosen period or, where available, for longer. Contact the available support or account-management channel through the website to ask about the process. Do not open another account or use another person's account during a self-exclusion period. If you have self-excluded, the safest approach is to avoid all gambling accounts and services.

Account tools work best when combined with practical steps. Consider removing saved payment details, reducing access to spare funds, asking your bank about gambling transaction controls if available, and telling a trusted person about the limits you have chosen. These actions can create additional time between an urge to gamble and the decision to act on it.

Support, age requirements and our approach

TG.Casino is intended for adults who meet the applicable legal requirements to gamble in their location. You must not use the service if you are under the legal gambling age or are otherwise not permitted to gamble. Parents and guardians should take reasonable steps to prevent children and young people from accessing gambling websites, accounts, devices and payment methods.

We encourage players to protect their account credentials and devices. Use a private password, do not share your login details and log out when you finish. Keep gambling accounts away from children and do not let another person place bets or make decisions through your account. If you believe your account has been accessed by someone else, stop using it and follow the available account-security process.

Getting independent help

If gambling is affecting your wellbeing, finances or relationships, independent help can make a difference. You can speak with a gambling counsellor, mental health professional, financial counsellor or a trusted person. Australian players can also look for free or low-cost gambling support services available in their state or territory. These services may provide confidential information, counselling, financial guidance and support for affected family members.

If you feel unsafe, are experiencing a mental health emergency or are thinking about harming yourself, seek urgent help from local emergency services or a crisis support service. Gambling support is important, but immediate safety should always come first.

Our commitment

TG.Casino aims to provide clear information about responsible gambling and to support players who want to manage or stop their gambling. We may take steps to protect account holders where concerns arise, subject to applicable requirements and the services available. We may also ask for information to verify an account, understand activity or apply safer gambling measures. These checks are intended to support safe participation and do not guarantee that gambling will be risk-free.

Please remember that you are responsible for the choices you make when gambling. Set a plan, follow your limits and stop if gambling is no longer enjoyable or manageable. If you are unsure whether gambling is right for you, taking a break is a sensible first step.