Betting Rules

These Betting Rules explain the general conditions that apply when you place a bet with TG.Casino. They should be read together with the website’s Terms and Conditions, Privacy Policy, Responsible Gambling information and any specific rules shown for an individual game, event or market. By opening an account or placing a bet, you confirm that you understand and accept the rules that apply to your activity.

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1. General betting conditions

These rules apply to bets placed through the TG.Casino website or any other approved channel made available to account holders. A person placing a bet must have an active account, provide information that is accurate and complete, and meet all applicable age, location and legal requirements. You are responsible for checking that you are permitted to use online betting services from your location before registering or placing a bet.

In this article

Only one person may use an account. You must keep your login details, payment information and account access secure. Bets placed through your account may be treated as having been placed by you, unless you have reported unauthorised access as soon as reasonably possible. You must not allow another person to use your account, and you must not create or operate accounts on behalf of someone else.

TG.Casino may carry out identity, age, payment and account checks before accepting bets, processing transactions or allowing withdrawals. If requested information is not supplied, is incomplete or cannot be verified, access to some services may be restricted while checks are completed. Any account restrictions or actions taken under the Terms and Conditions will also apply to betting activity.

You must provide truthful and current account information.
You must use only payment methods that belong to you or that you are authorised to use.
You must not use the service for unlawful activity, fraud, collusion or any other prohibited purpose.
You must follow any game-specific, market-specific or promotional rules displayed before placing a bet.
You should review your selection, stake and potential return before confirming a bet.

2. Placing and accepting bets

A bet is submitted when you select the relevant option, enter or confirm the stake, and follow the instructions to place the bet. A bet is not necessarily accepted merely because a selection has been added to a bet slip. Acceptance normally occurs when the website confirms the bet and records it in your account or betting history. You should check your account history after placing a bet and keep your confirmation details where appropriate.

The information displayed on a market, game or bet slip may include the selection, odds or price, stake, possible return, event information and any applicable restrictions. Information can change before a bet is accepted. A bet may be rejected, delayed or require reconfirmation if the market changes, the displayed price is no longer available, the event status changes, or a technical or operational issue affects the service.

You are responsible for making sure that your bet is correct before confirmation. This includes checking the selected game or event, market, outcome, stake, price and any related conditions. Once a bet has been accepted, it may not be cancelled, amended or withdrawn unless the relevant rules expressly allow it. Requests to cancel a bet are not effective until confirmed by TG.Casino.

Minimum and maximum stakes

Minimum and maximum stakes may apply to particular games, markets, account types, currencies, promotions or payment methods. Any applicable stake restriction will generally be shown before a bet is submitted. TG.Casino may apply different limits where permitted by its operating rules. A bet that exceeds an applicable limit may be refused, reduced or otherwise handled in accordance with the relevant terms.

Odds and prices

Odds and prices are displayed for information and may change until a bet is accepted. Where a bet is accepted at a confirmed price, settlement will generally use that price unless the relevant rules provide for a correction, voiding or other adjustment. Any displayed potential return is subject to the applicable stake, market rules, account conditions and settlement outcome.

3. Market rules and settlement

Each game, event or market may have its own rules. These rules can explain what selections are available, how an outcome is determined, which result source is used, how postponed or abandoned events are treated, and when a bet is considered final. You should read the specific rules shown with a market before placing a bet. If a specific rule conflicts with a general rule, the specific rule will normally apply to that market.

Bets are settled using the result or information accepted under the applicable market rules. Settlement may take place after an event, game or qualifying period has ended, or after the relevant result has been officially confirmed. Some markets may be settled provisionally and later corrected if the official result changes or an error is identified. A bet may be void, partially settled or otherwise adjusted where the market rules require that outcome.

A winning bet is one that matches the settled outcome under the relevant market rules.
A losing bet is one that does not match the settled outcome and is not otherwise void or adjusted.
A void bet is treated according to the applicable rules, which may include returning the relevant stake.
A multi-selection or combined bet may be affected if one or more selections are void, unavailable or settled under different conditions.
Where a market has special settlement conditions, those conditions may override general settlement expectations.

TG.Casino may use information from an appropriate result source to settle a market. The relevant source and settlement method may vary by game or event. If there is a discrepancy between information shown on a third-party website and the information used for settlement, the applicable market rules and recorded settlement decision will generally determine the result.

Postponed, abandoned or changed events

If an event or game is postponed, abandoned, interrupted, rescheduled or materially changed, the bet will be treated in accordance with the specific market rules. The same applies where a participant, venue, format, timing or other material condition changes. You should not assume that a bet remains active or is automatically cancelled when an event changes; check the applicable market information and settlement result.

4. Errors, technical issues and prohibited conduct

The website and betting information are provided using reasonable care, but errors can occur. An error may involve an incorrect price, selection, result, market description, stake calculation, balance display or settlement. If a bet is accepted or settled because of an obvious error, TG.Casino may correct, void or otherwise resolve the bet in a fair manner consistent with the Terms and Conditions and the applicable market rules.

A technical problem may affect the display or processing of a bet. This can include a delay, interruption, duplicate submission, incorrect confirmation, communication failure or temporary unavailability. If your account history does not show the expected result, do not assume that a bet was accepted. Check the account records and follow the available support or dispute process before placing the same bet again.

You must not attempt to gain an unfair advantage by exploiting a software fault, using automated systems without approval, manipulating a market, colluding with another person, using someone else’s account, or interfering with the website. You must also not submit false information or use a payment method without proper authority. Activity that appears irregular or prohibited may be reviewed, and access or transactions may be restricted while the review takes place.

Where an account has received funds, credits or returns because of a clear error, the amount may be corrected or recovered in accordance with the applicable terms. If a correction affects your balance, the account history should be updated to reflect the correct transaction or settlement. Nothing in these rules limits any rights that cannot lawfully be excluded.

5. Responsible betting and rule updates

Betting should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play, use only money you can afford to lose, and take regular breaks. Never chase losses, borrow money to bet, or continue playing because you feel pressured to win. You should not bet when affected by alcohol, medication, stress or any other condition that may affect your judgement.

Set personal spending and time limits before starting.
Keep betting separate from essential household or living expenses.
Review your betting history and account activity regularly.
Use available breaks, account limits or self-exclusion options if betting is becoming difficult to control.
Seek independent support if gambling is causing financial, personal or emotional problems.

You can stop betting at any time. Responsible gambling tools may be available through your account, although availability and operation can vary. A request for a break, limit or self-exclusion should be made using the relevant account process and is not complete until the requested restriction has been confirmed. You remain responsible for activity placed before a restriction takes effect, subject to the applicable rules.

These Betting Rules may be updated to reflect changes to the website, games, markets, technology, legal requirements or operating practices. The current version will apply to future betting activity from the time it is published or otherwise made available, unless a different effective date is stated. You should review this page and the specific market rules before placing bets. If you do not understand a rule, do not place the bet until you have obtained clarification through the available support channel.

If you believe a bet has been recorded, settled or displayed incorrectly, review your betting history and raise the issue as soon as possible through the available account or support process. Include enough information to identify the relevant bet, but do not send passwords or full payment details. Any review will be handled under the applicable Terms and Conditions, privacy requirements and dispute process.